Terms & Conditions
All the terms and conditions for the store.

These Terms and Conditions ("Terms") govern your participation as a seller ("Seller") on the international e-commerce marketplace ("Platform") operated by Belativo LLC ("Belativo"). By registering as a Seller and listing products on the Platform, you agree to abide by these Terms.

  1. Registration and Account

    1.1. To become a Seller on the Platform, you must register and create an account.

    1.2. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

  2. Product Listings

    2.1. You are responsible for the accuracy and completeness of all product listings, including descriptions, images, prices, and other relevant information.

    2.2. You must ensure that all listed products comply with applicable laws and regulations in both the seller's country and the destination countries.

  3. Order Fulfillment

    3.1. You agree to fulfill orders promptly and within the specified time frame.

    3.2. In case of any delays or inability to fulfill an order, you must promptly notify the Platform and the buyer.

  4. Shipping and Delivery

    4.1. You are responsible for arranging shipping and delivery of products to the buyers.

    4.2. You must provide accurate shipping information and ensure timely delivery.

    4.3. You are responsible for any customs duties, taxes, or other charges related to international shipping.

  5. Payment

    5.1. You will receive payment for sales through the Platform's designated payment system, subject to any applicable fees or deductions.

    5.2. Payment will be made in the currency agreed upon between you and the Platform.

    5.3. Sellers will receive payments regularly after the allowed refund/exchange time of 10 days from the date of purchase. However, this 10-day period may be subject to change at the discretion of Belativo.

  6. Returns and Refunds

    6.1. You agree to comply with the Platform's return and refund policy.

    6.2. You are responsible for handling returns and issuing refunds in accordance with the Platform's policies.

  7. Customer Service

    7.1. You agree to provide prompt and courteous customer service to buyers.

    7.2. You must respond to buyer inquiries and complaints in a timely manner.

  8. Quality Control

    8.1. All Sellers must ensure quality control on their end to maintain the integrity of the products sold on the Platform.

    8.2. Sellers are responsible for verifying the quality and authenticity of their products and ensuring they meet the standards outlined by Belativo.

  9. Intellectual Property

    9.1. You represent and warrant that you have the necessary rights to list and sell the products on the Platform.

    9.2. You agree not to infringe upon the intellectual property rights of others.

  10. Compliance with Laws

    10.1. You agree to comply with all applicable laws and regulations, including those related to product safety, consumer protection, and international trade.

  11. Indemnification

    11.1. You agree to indemnify and hold harmless Belativo LLC, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or liabilities arising out of your use of the Platform or breach of these Terms.

  12. Termination

    12.1. Belativo reserves the right to terminate or suspend your account at any time for violation of these Terms or for any other reason deemed appropriate by Belativo.

  13. Modification of Terms

    13.1. Belativo reserves the right to modify these Terms at any time. Any such modifications will be effective immediately upon posting on the Platform.

  14. Governing Law and Jurisdiction

    14.1. These Terms shall be governed by and construed in accordance with the laws of the International Chamber of Commerce (ICC). Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the International Chamber of Commerce (ICC).

By registering as a Seller on the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies or guidelines referenced herein.